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SAN FRANCISCO, MAY 15, 2019 – BankSight Systems, a leading Customer Engagement and Insights Platform for Commercial and Retail Banking, has been named a Cool Vendor in the Cool Vendor in AI for Banking and Investment Services report by technology firm, Gartner, Inc.

The report focuses on highlighting new, interesting, and innovative vendors, products, and services. As stated in the report, “Banks are looking at ways to improve customer experience via usage of the artificial intelligence suite of technologies. We identify emerging vendors using AI-based technologies for banking and investment services that technology and service providers seeking to develop tools should watch.”

Stessa Cohen, Senior Director Analyst at Gartner, as a report author along with Moutusi Sau, Erick Brethenoux, Saniye Alaybeyi, Naresh Singh, wrote, “In terms of artificial intelligence (AI) digital maturity, banks are starting to ramp up their adoption rate, which is at 37 percent, higher than in earlier years… Use cases include customer onboarding, personalized banking, automated customer service, personalized marketing experience and customer feedback.”

“We are honored to be included this year as a Gartner Cool Vendor,” said Brian Stone, BankSight CEO & Founder. “We believe our selection validates the importance and value for banks and credit unions, and their customers, from the use of predictive analytics and data mining to surface customer needs and insights. BankSight enables retail and business bankers and wealth advisors to more intelligently engage with their customers on a regular basis, thereby building stronger and more valuable relationships over time.”

BankSight works with Financial Institutions from around the world. Notably, Judo Bank, an emerging challenger bank in Australia, is leveraging the BankSight Customer Engagement Platform to develop a comprehensive single view of financial and non-financial relationship information for customers and prospects.

“We are fortunate to have found a like-minded partner in BankSight that is delivering capabilities that are critical to us achieving our mission of a simple yet flexible lending experience,” says Co-Founder of Judo Bank, Alex Twigg. He also adds, “BankSight has helped us improve our lender ratio of time spent with customers over time spent in systems from 20% with customers to >70% time spent with customers”. Learn more about the BankSight implementation at Judo Bank.

Subscribers may download the report.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organizations and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner Cool Vendor in AI Banking and Investment Services, Moutusi Sau, et al, 24 April 2019

BankSight is The First Intelligent Banking Customer Engagement Application 100% purpose-built for banks and credit unions. It consolidates and analyzes the data financial institutions already have to help bankers and wealth managers understand the full scope of complex customer and household relationships and delivers timely, personalized AI-driven recommendations to grow them. BankSight runs on the Microsoft Power Platform, including Microsoft Azure and Power BI. BankSight is venture-backed and based in San Francisco, CA.